Critical business episodes : the criticality of damage adjustment processes in insurance relationships

Title
  1. Critical business episodes : the criticality of damage adjustment processes in insurance relationships / Mikael Gidhagen.
Published by
  1. Uppsala, Sweden : Department of Business Studies, Uppsala University, 2002.
Author
  1. Gidhagen, Mikael.

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Details

Additional authors
  1. Uppsala universitet. Företagsekonomiska institutionen.
Description
  1. 211 p. : ill.; 25 cm.
Series statement
  1. Doctoral thesis ; no. 91
Subject
  1. Business insurance > Sweden > Case studies
  2. Insurance claims > Sweden > Case studies
  3. Relationship marketing > Sweden > Case studies
Call number
  1. JBF 02-1590
Thesis (note)
  1. Thesis (doctoral)--Uppsala University, 2002.
Bibliography (note)
  1. Includes bibliographical references.
Author
  1. Gidhagen, Mikael.
Title
  1. Critical business episodes : the criticality of damage adjustment processes in insurance relationships / Mikael Gidhagen.
Imprint
  1. Uppsala, Sweden : Department of Business Studies, Uppsala University, 2002.
Series
  1. Doctoral thesis ; no. 91
Thesis
  1. Thesis (doctoral)--Uppsala University, 2002.
Bibliography
  1. Includes bibliographical references.
Added author
  1. Uppsala universitet. Företagsekonomiska institutionen.
Research call number
  1. JBF 02-1590
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