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Problem solving in organizations : a methodological handbook for business and management students

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Problem solving in organizations : a methodological handbook for business and management students / Joan Ernst van Aken, Hans Berends.

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Status	Format	Access	Call number	Item location
Status Request for on-site use Request scan How do I pick up this item and when will it be ready?	FormatBook/Text	AccessUse in library	Call numberHD31 .A37 2018	Item locationOff-site

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Summary

An indispensable guide enabling business and management students to develop their professional competences in real organizational settings, this new and fully updated edition of Problem Solving in Organizations equips the reader with the necessary toolkit to apply the theory to practical business problems. By encouraging the reader to use the theory and showing them how to do so in a fuzzy, ambiguous and politically charged, real-life organizational context, this book offers a concise introduction to design-oriented and theory-informed problem solvin in organizations. In addition, it gives support for designing the overall approach to a problem-solving project as well as support for each of the steps of the problem-solving cycle: problem definition, problem analysis, solution design, interventions, and evaluation--Back cover.

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Contents

Scope and nature of this handbook -- Types of student projects -- Problem-solving projects -- Intake and problem definition -- Theory-informed diagnosis of business problems -- Solution design -- Change plan design and the change process -- Evaluation, learning and project termination -- Qualitative research methods -- Searching and using scholarly literature -- Quality criteria for research -- Designs and designing -- Design science research: developing generic solutions for field problems -- Cases.

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