The IBM way : insights into the world's most successful marketing organization
- Title
- The IBM way : insights into the world's most successful marketing organization / F.G. "Buck" Rodgers, with Robert L. Shook.
- Published by
- New York : Harper & Row, ©1986.
- Author
Items in the library and off-site
Displaying 1 item
Status | Format | Access | Call number | Item location |
---|---|---|---|---|
Status | FormatBook/Text | AccessUse in library | Call numberHD9696.C64 I4875 1986 | Item locationOff-site |
Details
- Additional authors
- Description
- xiv, 235 pages; 25 cm
- Subject
- International Business Machines Corporation
- International business machines corporation
- Computers > Marketing > Case studies
- Electronic office machines > Marketing > Case studies
- Marketing > Case studies
- Computers > Marketing
- Electronic office machines > Marketing
- Marketing
- Marketing
- IBM
- Ondernemerschap
- Ordinateurs > Industrie et commerce > Cas, Études de
- Office equipment and supplies > Marketing > Case studies
- Genre/Form
- Case studies.
- Études de cas.
- Contents
- A business and its beliefs -- Leadership -- Creating a totally sales-oriented environment -- Building a superior marketing organization -- Future-oriented marketing -- Solution-minded selling -- Being responsive to the customer -- Service, service, service ... and more service -- Measurement and compensation -- The entrepreneurial spirit.
- Owning institution
- Princeton University Library
- Note
- Includes index.
- Bibliography (note)
- Includes index.