Research Catalog

Managing innovation : cases from the services industries

Title
  1. Managing innovation : cases from the services industries / Bruce R. Guile and James Brian Quinn, editors.
Published by
  1. Washington, D.C. : National Academy Press, 1988.

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FormatBook/TextAccessUse in libraryCall numberHD9980.5 .M343 1988Item locationOff-site

Details

Additional authors
  1. Guile, Bruce R.
  2. Quinn, James Brian, 1928-2012.
  3. National Academy of Engineering.
Description
  1. vi, 211 pages : illustrations; 23 cm.
Series statement
  1. Series on technology and social priorities
Uniform title
  1. Series on technology and social priorities.
Subject
  1. Service industries > Technological innovations > Management
  2. Dienstleistungssektor
  3. Innovationsmanagement
  4. Aufsatzsammlung
  5. Technische vernieuwing
  6. Dienstensector
  7. Technological innovations > Management
Genre/Form
  1. Kongress.
Contents
  1. Managing innovation in services / James Brian Quinn, Bruce R. Guile -- Services technology and manufacturing / James Brian Quinn -- Pictures and parts / Frederick A. Fellowes, Donald N. Frey -- Custodial package tracking at Federal Express / Carl Nehls -- Electronic automation at the New York Stock Exchange / Christopher Keith, Allan Grody -- Using technology for competitive advantage / Paul F. Glaser -- Operations research and the services industries / Richard C. Larson -- Cellular mobile telephone services / John H. Davis -- Modern bridge construction and engineering services / Juan A. Murillo -- Professional services firms and information technology / Thomas H. Doorley, Alison Gregg, Christopher Gagnon.
Owning institution
  1. Princeton University Library
Note
  1. At head of title: National Academy of Engineering.
  2. Includes material presented at a symposium entitled "Technology in Services: the Next Economy" held in Washington, D.C., Jan. 28-29, 1988, sponsored by the National Academy of Engineering.
Bibliography (note)
  1. Includes bibliographies and index.