Research Catalog

Details

Description

1. xiv, 319 pages; 25 cm

Summary

1. Case study research conducted in 1981 in nine US companies and seven Japanese companies.

Subject

1. Quality of products > United States > Management
2. Quality assurance > United States > Management
3. Quality of products > United States > Management > Case studies
4. Quality assurance > United States > Management > Case studies
5. Quality of products > Japan > Management
6. Quality assurance > Japan > Management
7. Quality of products > Japan > Management > Case studies
8. Quality assurance > Japan > Management > Case studies
9. Air conditioning
10. Quality control
11. Total quality management
12. Air Conditioning
13. Quality Control
14. Total Quality Management
15. air conditioning
16. quality control
17. Total quality management
18. Quality control
19. Air conditioning
20. Quality assurance > Management
21. Quality of products > Management
22. Qualitätsmanagement
23. Qualitätssicherung
24. Qualitätswettbewerb
25. Kwaliteitszorg
26. Management
27. industry
28. theory
29. definition
30. quality standard
31. product development
32. production management
33. management attitude
34. employees attitude
35. questionnaire
36. statistical table
37. Qualité des produits > Etats-Unis
38. Assurance qualité > Etats-Unis
39. Qualité des produits > Etats-Unis > Cas, études de
40. Qualité des produits > Japon
41. Assurance qualité > Japon
42. Qualité des produits > Japon > Cas, études de
43. Produktqualität
44. USA
45. contrôle de qualité
46. climatisation
47. industrie
48. théorie
49. définition
50. norme de qualité
51. mise au point de produits
52. gestion de la production
53. attitude patronale
54. attitude des salariés
55. tableau statistique
56. control de calidad
57. climatización
58. industria
59. teoría
60. definición
61. norma de calidad
62. desarrollo de productos
63. administración de la producción
64. actitud de la dirección
65. actitud de los trabajadores
66. cuestionario
67. cuadros estadísticos
68. Japan
69. United States
70. Japan
71. USA
72. Japon
73. Etats-Unis
74. Japón
75. Estados Unidos

Genre/Form

1. Case studies
2. case study.
3. management development guide.
4. graph.
5. reference.
6. étude de cas.
7. guide de formation des cadres.
8. graphique.
9. référence bibliographique.
10. estudio de casos.
11. guía de desarrollo gerencial.
12. gráfico.
13. referencia.

Contents

1. Machine derived contents note: Contents -- Acknowledgments -- Introduction -- Part I The Concept of Quality -- 1. History and Evolution -- 2. Strategic Quality Management -- 3. Concepts and Definitions -- 4. The Multiple Dimensions of Quality -- 5. Correlates of Quality -- Part II An Industry Example -- 6. Quality in the U.S. Room Air Conditioning Industry I: Subjective Ratings -- 7. Quality in the U.S. Room Air Conditioning Industry II: Objective Measures -- 8. The Sources of Quality: From Design to Production -- 9. Quality Policies and Attitudes -- Part III Japanese Quality Management -- 10. The Japanese Quality Movement -- 11. Contributors to Japanese Quality -- Conclusion -- Appendix A: The Room Air Conditioning Study -- Appendix B: Classifying Plants by Quality Performance -- Appendix C: Statistical Analyses -- Notes -- Index.

Owning institution

1. Princeton University Library

Bibliography (note)

1. Includes bibliographic references (p. 251-309).

Source (note)

1. David Sarnoff Research Center Library/RCA Labs/Princeton, NJ;