Employee involvement and total quality management : practices and results in Fortune 1000 companies

Title
  1. Employee involvement and total quality management : practices and results in Fortune 1000 companies / Edward E. Lawler III, Susan Albers Mohrman, Gerald E. Ledford, Jr.
Published by
  1. San Francisco : Jossey-Bass, ©1992.
Author
  1. Lawler, Edward E., III

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StatusFormatBook/TextAccessUse in libraryCall numberHD5660.U5 L38 1992Item locationOff-site

Details

Additional authors
  1. Mohrman, Susan Albers.
  2. Ledford, Gerald E., Jr., 1951-
Description
  1. xx, 157 pages : illustrations; 28 cm.
Summary
  1. Based on a 1990 follow-up survey of the 1000 largest companies. Provides a benchmark of the degree to which employee involvement practices are actually used by U.S. corporations, and shows the rate of increase or decrease in the use of employee involvement from 1987 to 1990. Focuses on Total Quality Management (TQM) programmes and employee involvement programmes.
Series statement
  1. The Jossey-Bass management series
Uniform title
  1. Jossey-Bass management series
Subject
  1. Industrial management > Employee participation > United States
  2. Total quality management > United States
  3. Total quality management
  4. Corporate culture
  5. Personnel management
  6. Industry > organization & administration > United States
  7. Total Quality Management > United States
  8. Organizational Culture > United States
  9. Personnel Management > United States
  10. Industry > organization & administration
  11. Total Quality Management
  12. Organizational Culture
  13. Personnel Management
  14. Personnel management
  15. Corporate culture
  16. Industrial management > Employee participation
  17. Total quality management
  18. Medezeggenschap
  19. workers participation
  20. codetermination
  21. total quality management
  22. quality control
  23. quality standard
  24. management technique
  25. production management
  26. operational management
  27. service sector
  28. industrial enterprise
  29. survey
  30. information dissemination
  31. profit sharing
  32. wage incentive
  33. workers stock ownership
  34. decision making
  35. personnel policy
  36. organization development
  37. trade union attitude
  38. competitiveness
  39. quality of working life
  40. future
  41. questionnaire
  42. statistical table
  43. Corporations > United States
  44. Management > Employee participation > United States
  45. participation des travailleurs
  46. cogestion
  47. gestion de la qualité totale
  48. contrôle de qualité
  49. norme de qualité
  50. technique de gestion
  51. gestion de la production
  52. conduite des opérations
  53. secteur tertiaire
  54. entreprise industrielle
  55. enquête
  56. diffusion de l'information
  57. participation aux bénéfices
  58. prime de salaire
  59. actionnariat ouvrier
  60. prise de décision
  61. politique de personnel
  62. développement de l'organisation
  63. attitude syndicale
  64. compétitivité
  65. qualité de la vie de travail
  66. futur
  67. tableau statistique
  68. participación de los trabajadores
  69. cogestión
  70. administración general de la calidad
  71. control de calidad
  72. norma de calidad
  73. técnica administrativa
  74. administración de la producción
  75. dirección operativa
  76. sector terciario
  77. empresa industrial
  78. encuesta
  79. difusión de la información
  80. participación en los beneficios
  81. incentivo en metálico
  82. participación obrera por acciones
  83. toma de decisiones
  84. política de personal
  85. desarrollo de la organización
  86. actitud sindical
  87. competitividad
  88. calidad de la vida de trabajo
  89. futuro
  90. cuestionario
  91. cuadros estadísticos
  92. United States
  93. USA
  94. Etats-Unis
  95. Estados Unidos
Genre/Form
  1. bibliography.
  2. glossary.
  3. graph.
  4. bibliographie.
  5. glossaire.
  6. graphique.
  7. bibliografía.
  8. glosario.
  9. gráfico.
Contents
  1. Introduction: Analyzing the Results of Employee Involvement -- pt. 1. Adoption of Employee Involvement Practices. Sect. 1. Reasons for Starting Involvement Efforts. Sect. 2. Sharing Information. Sect. 3. Increasing Knowledge. Sect. 4. Rewarding Performance. Sect. 5. Redistributing Power. Sect. 6. Patterns of Information, Knowledge, Rewards, and Power -- pt. 2. The Structure of Employee Involvement Programs. Sect. 7. Approaches to Employee Involvement Efforts. Sect. 8. Personnel Policies and Practices Facilitating Employee Involvement. Sect. 9. Implementing Employee Involvement: Facilitators and Barriers -- pt. 3. Results of Employee Involvement Programs. Sect. 10. Success of Reward System Programs. Sect. 11. Success of Power-Sharing Programs. Sect. 12. Results of Employee Involvement Programs -- pt. 4. Who Adopts Employee Involvement Programs? Sect. 13. Organizational Characteristics of the Adopters. Sect. 14. Unionization and Employee Involvement. Sect. 15. Competitive Conditions -- pt. 5. Total Quality Management Programs. Sect. 16. Adoption of Total Quality Programs and Practices. Sect. 17. Organizations That Implement Total Quality. Sect. 18. Relationships Between Employee Involvement and Total Quality. Sect. 19. The Impact of Total Quality Management Programs -- pt. 6. Employee Involvement in the Future. Sect. 20. Plans for Adopting Employee Involvement Practices. Sect. 21. Changes and Future Directions -- Resource A. The Questionnaire -- Resource C. Construction and Calculation of Index Scores.
Owning institution
  1. Princeton University Library
Bibliography (note)
  1. Includes bibliographical references (p. 155-157).